Elessora offers lighting products, including chandeliers, pendant lights, wall lights, and related lighting products. Our selection is intended for customers seeking considered lighting options for refined interiors.

Elessora currently sells and ships within the United States.

All transactions are processed in United States Dollars (USD).

Elessora offers free standard shipping within the United States.

Orders have a 3–5 business day handling time, followed by an estimated 5–19 business day transit time.

The total estimated delivery timeframe is 8–24 business days.

Our business days are Monday–Friday, and our order cut-off time is 4:00 PM (GMT-5).

Delivery timeframes are estimates rather than guaranteed arrival dates.

After your order has shipped, Elessora will send you an email containing a tracking link.

You can use that link to follow the progress of your shipment. If you have a question about your tracking information, contact us at info@elessora.com.

You may request a return within 30 days from delivery.

To begin a return, contact info@elessora.com. Your request will be reviewed, and if approved, Elessora will provide the applicable return instructions.

Return shipping is free for approved returns, and Elessora charges no restocking fee.

Please do not send an item back before receiving approval and return instructions.

A Return Address has not been designated in our public business information.

Customers must first contact info@elessora.com and receive approval and the applicable return instructions before sending an item back.

Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.

After an approved return is received, it will be inspected within 1–3 business days.

If the return is approved following inspection, the refund will be processed within 10 business days after inspection and approval.

Refunds are issued to the original payment method.

Exchanges are available for eligible products. To request an exchange, contact info@elessora.com for review and instructions. Return shipping is free for approved exchanges.

Orders may also be cancelled before shipment. If you would like to request a cancellation, contact us as soon as possible before the order ships.

Elessora accepts:

• Shop Pay
• Apple Pay
• Google Pay
• PayPal Wallet
• Visa
• Mastercard
• American Express
• Diners Club
• Discover

All transactions are processed in USD.